RETURN AND CANCELLATION POLICY
MONEY BACK GUARANTEE & RETURN POLICY
We are fully committed to providing a high quality IPTV service at the lowest possible price. If for any reason you feel that our products did not meet your expectations or you feel that our service did not meet your quality standards, we offer a straightforward money-back guarantee for any cancellation request. In other words, you can get your money back for any purchase for the period you have not yet used.
Users can request a refund for the remainder of their subscription period in just a few steps via their account dashboard.
HOW DOES IT WORK?
For example:
1 day of any useage in a month is considered a month usage @ $12.00 a month. We highly recommend you use your free trial for these cases to see if the service is for you.
1. you buy a subscription for 12 months for $114, you only use the IPTV for 1 days and then you have a problem and want a refund. In this case, we will deduct $12.00 and refund you $102.00.
2. you buy a subscription for 1 month for $12, you only use the IPTV for 1 day and then you have a problem and want a refund. In this case, we will deduct $12.00 and refund you $0.00.
3. you buy a subscription for 3 month for $30, you only use the IPTV for 31 days and then you have a problem and want a refund. In this case, we will deduct $24.00 and refund you $8.00.
4. We will also deduct the PayPal fee we where charged for your payment.
We also strive to ensure that our customers don’t get stuck or give up on the process. If you have any issues, please open a ticket. We are a full service provider and will help with everything from ordering to installation.
REQUEST A REFUND
Follow the steps below to send us your refund request:
Log in to your account and click on my subscriptions.
Click on the service in question,
Scroll down the subscription details page and select Request Cancellation.
Fill in the required information and submit.
You can also request a cancellation by opening a support ticket.
